Designed a unified Zafin platform that helped U.S. Bank teams manage pricing, product information, and customer offers more efficiently. It reduced complexity, improved task completion, and supported faster adoption across teams while creating a more consistent workflow across channels.
Built a real-time dashboard giving ExxonMobil teams instant visibility into daily scheduling and workflow performance — surfacing bottlenecks before they cost time or money. Validated through usability testing and adopted as the team's day-to-day coordination tool.